Online Check-in, Guests arrive checked in and registered

Every booking that comes through Holidu, on every connected platform, including Booking.com, Airbnb and your own booking website. Manual bookings you add yourself, bookings imported via iCal and bookings made before you switched online check-in on are not covered. For those, you collect guest details and register the stay yourself.

Yes. Holidu helps you meet local registration requirements, but you stay legally responsible. Each booking shows whether check-in is complete, so you can see at a glance where you stand. If a guest hasn't completed check-in, you can nudge them or fill in the missing details yourself before the stay.

Online check-in works wherever you host. Automatic submission to the authorities depends on your market and isn't available everywhere yet, because each country, and sometimes each region, has its own system. The Help Center lists the connected markets, and your local team can tell you what applies to your property.

Fill in a secure online form before arrival, with details for everyone travelling. Scanning an ID or passport with the phone fills in the fields automatically. If the form is still open as arrival gets closer, guests get reminders automatically, without you having to chase them.

No. Online check-in and guest registration are included at no extra cost, for every property in your Holidu account. The check-in form, the reminders, the automatic submission where your market is connected and the digital guestbook all come with your Holidu account, with no subscription and no per-guest fee.

Yes. A digital guestbook is kept for each property, with the details of every guest who checked in online. You can download it whenever you need it, for example when the local authority asks to see your records. There's no paper register to fill in and store at your door.

After booking, your guest automatically gets a secure form and enters the details for everyone travelling; an ID scan fills them in. Each booking in your Holidu account then shows whether check-in is complete, still pending or already sent to the authorities, so you know what needs attention before guests arrive.

Right after booking, by email or message, with a link to the secure form. Guests can fill it in whenever it suits them before arrival, on their phone or computer. If check-in is still open five days before arrival, they automatically get a reminder with the link again, without you having to send anything.

In markets with automatic submission, Holidu sends the registration to your local authority on the evening of the check-in day. You connect your authority account once, with the login you received from the authority, and every stay booked through Holidu follows from then on. If a transfer fails, you see it on the booking and can resend it.

The booking shows check-in as pending, so you spot it early. Send the guest a nudge from your Holidu account, or fill in the details yourself when they arrive, since you stay responsible for the registration. Once the details are complete, the stay is submitted like any other in connected markets.