Technical Account Manager (f/m/d)

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Holidu is a travel & tech start-up that is building the world’s best search engine for vacation rentals. Our mission is to make finding and booking the perfect rental finally easy. We are on this journey in a rapidly growing team of travel and technology enthusiasts from all over the world. Our travel mates also include investors and mentors who have helped companies such as, Spotify and Zalando to achieve global success. So, pack your bag, hop on board and get ready for take off!

Team information

The Partner Inventory team is a highly international team of 16 people covering the whole value chain from partner acquisition to onboarding and maintenance. The Technical Account Management team is a new team within the company, acting as the interface between the business and tech, internal and external.

Your role in this journey

  • Manage technical integrations of new partners through either their API or our own API
  • Provide technical support to our partners before, during, and after their integrations
  • Validate and resolve errors related to provider data
  • Contribute to increased data quality and performance of Holidu's partner inventory
  • Use our different internal and externals tools, e.g. IntelliJ, MongoDB, Kibana, JIRA, Confluence to manage projects and investigate incidents
  • Document data and work flows of core activities using internal tools in order to streamline communication flow across the company

Your backpack is filled with

  • Experience as a developer, product manager or technical account manager with third party API integrations
  • High attention to detail, preferably with experience testing software
  • Professional communication skills for interacting with both technical and non-technical counterparts in partner companies
  • Creative and team-oriented mindset and curiosity to learn new things
  • Previous experience in customer service or partner relationship management is a plus
  • Fluent English skills, any additional language is a plus
  • You should love solving problems and strive to deliver high data quality to users

Our adventure includes

  • Have an impact on the millions of people using our product every month.
  • Grow with responsibility from day 1 and through regular feedbacks.
  • Stay healthy and energized with free fruit, breakfast and coffee in the office.
  • Get in shape at the premium gym in our office building for a discounted rate.
  • Learn languages with meetings in English and subsidized German classes.
  • Connect and have fun with diverse yet like-minded people at work and regular events.
  • Go travelling for 28 vacation days + 13 public holidays in Bavaria

Want to travel with us?

Your first travel contact will be Katharina Kauntz from HR.

We champion diversity in every aspect of life. We encourage applications from all genders, corners of the world and individual backgrounds. If you have a disability or special need that requires accommodation, please let us know.


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