Account Manager South Tyrol (f/m/d)

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Holidu is one of the fastest-growing travel tech companies worldwide. Our mission is to finally make the search and booking of vacation rentals easy. We are on this journey in an international team of travel and technology enthusiasts, each of us having an impact on millions of travelers and thousands of vacation rental owners. So, pack your bag, hop on board and get ready for takeoff!

Team information

Your future team:  You will be part of our South Tyrolean Bookiply team and will work from our newly opened office in Bolzano. Your team lead Paolo has extensive experience in sales as well as in the tourism industry and the team enjoys playing kicker together or going out for dinner and drinks after work.

Your role in this journey

  • Be the main contact person for our vacation rental owners who want to list their vacation rentals via our platform and advise them on how to use our product.

  • Coordinate the going live of our vacation rentals and help homeowners with all post-booking related questions to ensure a continuously high level of customer-oriented service.

  • Interact with our product and content team to guarantee a smooth onboarding process.

  • Build strong relationships with our key-customers and actively support them in increasing revenues.

  • Improve the performance of your accounts by analyzing existing data and develop a solution-oriented strategy.

  • Organize lead generating and networking events to build a community of vacation rental owners.

Your backpack is filled with

  • Relevant job experience in account management, tourism or other customer-oriented roles.

  • Strong communication skills and the ability to remain friendly and calm in all situations.

  • Near native German skills and fluent English, Italian is a plus. 

  • A customer-centric, problem-solving attitude.

  • Excitement about new technologies and the travel industry.

Our adventure includes

  • Have an impact on the millions of people using our product every month.
  • Grow with responsibility from day 1 and through regular feedbacks.
  • Stay healthy and energized with free fruit, breakfast and coffee in the office.
  • Connect and have fun with diverse yet like-minded people at work and regular events.

Want to travel with us?

Your first travel contact will be Simon from HR.

We champion diversity in every aspect of life. We encourage applications from all genders, corners of the world and individual backgrounds. If you have a disability or special need that requires accommodation, please let us know.

Location

Bolzano, Italy
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