Important: This process can only be completed by the host, who is the primary account holder in Holidu.

To verify your account as a private host or sole proprietor, go to the Account tab, click Validate, and complete your personal details, address, ID document, and payout details. Instant verification is available for most steps and is the quickest option. Manual verification can take up to 72 hours.

By following these steps, you can quickly and easily verify your data with Holidu. This article walks you through the verification process step by step. We have also included video explanations and a link to a full PDF guide with screenshots at the bottom of this page. Let's get started!

Video Guides

Watch these two videos to walk through the steps:

• How to verify your personal details?
• How to verify your payout data?

1. Gather Your Documents

Before you begin, make sure you have these documents ready. Adyen does not accept scanned documents. Only clear photos or the official digital download of the original document will be accepted.

• Official identification (passport, driving license, or national ID)
• Proof of bank account ownership (for example, a bank statement or deposit slip)
• If you are a freelancer, sole trader, or sole proprietor, your registration number

2. Start the Verification

1. Go to the Account tab in your Holidu account.
2. Click Validate to begin the process.
3. You may be asked to sign a new agreement. Simply accept to continue. This will not change your pricing.

3. Verify Your Personal Information

1. Click Personal Details.
2. Check the information that is pre-filled from your Holidu account. If something needs editing, click Edit, add any missing information, correct anything that is wrong, and then click Next.
3. At the bottom, select whether your bank account is in your name or registered under your sole proprietorship (freelancer, sole trader, etc.).
4. If applicable, enter your registration number and address.
5. Click Next to continue.

4. Add Your Address

1. Enter your address in the search field. The details will autofill.
2. Make sure the address matches the one on your ID document. If your billing address is different, update it to match the personal address on your ID.

5. Verify Your Identity With an ID Document

You have two options:

Instant Verification (Recommended)

1. Select the country that issued your ID.
2. Choose your document type (passport, driving license, or ID card).
3. Make sure your document matches the personal information you entered.
4. Scan the QR code with your phone, or get the link via SMS, and take clear photos of your document for immediate verification.

Manual Verification

1. Select your document type.
2. Upload clear, high-quality photos of your document from your computer.
3. Click Next to submit. Please allow up to 72 hours for verification.

6. Verify Your Payout Details

• Make sure your bank account matches the name you provided in the previous step.
• Choose one of the two verification options below.

Instant Verification

• Select your online banking provider.
• Log in to your bank account through Tink, our trusted partner. Your login information is never stored. It is only used for verification.

Manual Verification

• Enter your bank details and upload a recent bank document dated within the last 12 months. The document must show your name and IBAN. Non-EU residents must also show the bank location.
• Click Next to submit.

Verification may take up to 72 hours.

7. Verify Sole Proprietor or Sole Trader Details

If you are a sole proprietor, freelancer, or sole trader, please provide:

• Your business legal name, as it appears on official registration documents
• Your registration number, or an indication that you do not have one
• Your business address, which must match your legal address

8. Complete the Verification

• If you used Instant Verification, your account status should update right away.
• If you used Manual Verification, allow up to 72 hours. You can track the status in your Holidu account. The status will change from "In Review" to "Complete" once the process is finished.

Tips for a Smooth Verification Process

• Ensure clarity: Make sure your photos and documents are clear, well lit, and fully visible.
• Stay consistent: Make sure the information on all your documents matches, especially names and addresses.
• Monitor your email: We may need to contact you with updates or additional steps, so keep an eye on your inbox.

Need More Help?

If you run into any issues during the process, check our Account Verification FAQ for more help.

You can also download the step-by-step English manual with screenshots: English Manual