Important: This process can only be completed by the host (primary account holder in Holidu).

We'll guide you step by step through the simple verification process for company accounts. The process is secure, and you'll need to provide certain information in a safe, online environment.

This article includes a detailed step-by-step guide, video explanations, and a link to a full PDF guide with screenshots at the bottom of the page.

Before You Start: Gather Required Documents

Have these documents ready before beginning the verification process:

• Company registration number
• Proof of registration (e.g., certificate of registration or trade register extract)
• ID document(s) of the legal representative(s)
• Tax ID document (not always required)
• Bank account details in the company name

Step 1: Verify Your Company Details

Video Guide

Watch this video for a visual walkthrough of verifying your company details:

• How to verify your company details

Detailed Instructions

1. Log in to Your Holidu Account
   Log in and navigate to the 'Account' tab. Click 'Validate' to start the verification process.
   Note: You may be asked to sign a new agreement. Accept it to continue—this won't affect your pricing.
2. Select Your Company Type
   Choose the type of company you're verifying, such as Private Company, Public Company, or other applicable category.
3. Enter Company Information
   Fill in your company registration number and VAT number (if applicable). If you don't have a VAT number, select "Don't have a VAT number." Use the search field to enter your company address—it will autofill the relevant fields automatically.
4. Upload Proof of Registration
   Upload a recent extract from the trade register or similar official document. Ensure it's clear and legible. The document should be no older than 12 months and should contain an official date. You can find this on official registration documents issued by your country's relevant authorities.
5. Upload Tax Document (if required)
   If prompted, upload a tax document showing your company name and tax ID, issued by your country's tax authority.
6. Review and Submit
   Double-check all information you've provided. Click 'Submit' to complete this step.

Step 2: Verify Decision Makers and Legal Representatives

Video Guide

Watch this video for guidance on verifying decision makers:

• How to verify the decision makers

Before You Start

Have the following information ready:

• Address details of the decision-makers or legal representatives
• ID documents (passport, driving licence, or national ID)

Detailed Instructions

1. Add Decision Maker Details
   Add personal details for at least one signatory—the person legally authorized to sign for your company. Enter their address using the search field, which will autofill the relevant fields.
2. Verify Identity Using Instant Verification (Recommended)
   Select the country of issuance and document type (passport, driving licence, or ID card). Scan the QR code with your phone and take clear photos of both sides of the document. This method provides immediate verification.
3. Alternative: Manual Upload
   If you prefer not to use instant verification, choose your document type and upload high-quality photos of the document. Click 'Next' to submit. This method may take up to 72 hours for verification.

Step 3: Verify Your Payout Details

Video Guide

Watch this video for guidance on verifying payout details:

• How to verify your payout details

Important Note

The bank account holder's name must match the company name provided earlier. Bank accounts under the name of legal representatives or decision makers cannot be accepted. The account must be registered in the company's name.

Choose Your Verification Method

Instant Verification (Recommended)
Available in most countries (not available in Greece, Austria, or Italy):

1. Search and select your online banking provider
2. Log into your bank account via Tink, our trusted partner
3. Rest assured that your banking login details are not stored—they're used only for verification purposes

Manual Verification

1. Enter your bank account details (IBAN and bank name)
2. Upload a recent bank statement issued within the last 12 months
3. Ensure the statement shows your company name, IBAN, and bank location (for non-EU residents)
4. Click 'Next' to submit. Verification may take up to 72 hours

Step 4: Sign the Service Agreement

1. Read through the service agreement provided by our payment partner, Adyen
2. Once you're ready, click 'Sign' at the bottom of the page to complete this step

Step 5: Complete Verification

If you used Instant Verification: You should see the status update immediately in your account.

If you used Manual Upload: The process may take up to 72 hours. You can monitor the verification status in your Holidu account. Once complete, the status will change from "In Review" to "Complete."

Tips for a Smooth Verification Process

• Check Document Clarity: Ensure all documents are clear, well-lit, and legible. Poor quality images may delay verification.
• Consistency is Key: Verify that all information matches across documents, especially names, addresses, and company details.
• Monitor Your Email: Keep an eye on your inbox for any updates or requests for additional information needed to complete the process.
• Use Current Documents: Ensure all supporting documents are recent and current. Outdated documents may be rejected.

Troubleshooting and Additional Help

If you encounter any issues during the verification process, check our Account Verification Frequently Asked Questions article for additional guidance.

For a detailed step-by-step guide with screenshots, download our comprehensive PDF guide: EN Companies (KYC) Guide

Need Further Assistance?

If you need additional help beyond this guide, please contact our support team using the contact form in your account. Our team is here to assist you throughout the verification process and answer any questions you may have.

What Happens After Verification?

Once your company account is fully verified, you'll have access to all Holidu features and can begin listing your properties. Your verified status enhances credibility with potential guests and provides added security for all parties involved in the booking process.