Real Decreto 933/2021: Guest Registration in Spain

If you're a host with properties in Spain listed on Holidu, understanding Real Decreto 933/2021 is essential for legal compliance. This regulation requires you to collect and report guest information to Spanish authorities within 24 hours of check-in. Read on to learn what this means for your hosting business and how Holidu simplifies the process.

What is Real Decreto 933/2021?

Real Decreto 933/2021 is a Spanish law designed to enhance security and prevent criminal activities within the vacation rental and car rental sectors. Under this regulation, hosts and intermediary platforms like Holidu must collect detailed information about guests, properties, and bookings, then report this data to the Spanish Ministry of the Interior.

The law came into effect on January 2, 2023, with a transition period lasting until October 1, 2024. After this date, non-compliance can result in fines ranging from 100 euros for minor infractions to 200,000 euros for very serious violations.

How Does This Affect You as a Host?

If you operate properties in Spain on Holidu, you must ensure that guest and booking details are reported within 24 hours after each check-in. The good news: this regulation applies to all properties located in Spain, regardless of your residence or nationality, and Holidu has built tools to make compliance straightforward.

You must collect and report the following mandatory guest information:

• Full names of all guests
• Date of birth
• Residency address
• Contact details (phone or email)
• ID type and number (for adults)
• Spanish ID number (NIF or NIE) if applicable
• Relationship to minors (when applicable)

How Holidu Helps You Comply

As an intermediary platform, Holidu automatically collects and securely stores necessary data about your Spanish properties, including guest and booking details. More importantly, Holidu automatically reports this information to the Spanish Ministry of the Interior via the SES Hospedajes platform within 24 hours after bookings become non-refundable.

Holidu's online check-in feature streamlines this process. Guests receive an email with an online check-in form where they provide their personal details directly. This information is then securely transmitted to the relevant authorities on your behalf.

What Steps Must You Follow to Submit Data Through Holidu?

Setting up guest registration compliance on Holidu takes just four steps:

1. Register on the SES Hospedajes platform. Visit the official Spanish Ministry of the Interior platform and create your account. During registration, select "Send communications via webservice."
2. Activate the Guest Online Check-in feature. In your Holidu account settings, enable the online check-in feature.
3. Select your relevant authority. Choose SES Hospedajes for standard reporting, or select Mossos d'Esquadra (Catalonia) or Ertzaintza (Basque Country) if your property is in these regions.
4. Enter your credentials. Provide your login details from SES Hospedajes or the applicable regional authority.

Once configured, Holidu automatically sends guest details to authorities by 11:00 PM on the check-in day. Always ensure that guests complete all required information to avoid potential fines or compliance issues.

For detailed step-by-step guidance, see our full Check-in Feature Guide.

Important Details to Know

What if a booking is cancelled? If a non-refundable booking is later cancelled, Holidu will update the SES Hospedajes platform to withdraw the previously reported booking information.

Can you verify reported bookings? While no direct list is available, you can verify reported bookings by checking confirmed and non-refundable bookings in your Holidu account. Cancelled bookings will have their data withdrawn from authorities.

Regional variations: If your property is in Catalonia, continue reporting to Mossos d'Esquadra. If it's in the Basque Country, report to Ertzaintza. For all other Spanish regions, use the national SES Hospedajes platform.

Frequently Asked Questions

When did Real Decreto 933/2021 come into force?

The law came into effect on January 2, 2023. A transition period ran until October 1, 2024. After this date, non-compliance may result in fines.

What are the penalties for non-compliance?

Penalties depend on the severity of the infraction:

• Minor: 100 to 600 euros
• Serious: 601 to 30,000 euros
• Very Serious: 30,001 to 200,000 euros

Do I need to verify guest details even if Holidu reports them?

Yes. You must ensure all mandatory guest details are collected and accurate. If information is missing from the online check-in form, collect it directly from guests upon arrival.

I've activated Online Check-in. Am I all set?

Confirm the following: you selected the correct authority (SES Hospedajes or the relevant regional authority), provided the correct credentials, and checked the "Send communications via webservice" box on the SES Hospedajes registration form.

Does this apply if I'm not a Spanish resident?

Yes. This regulation applies to all properties located in Spain, regardless of the host's residence or nationality.

Where can I find more information?

For official details, visit:

• Official BOE publication of Royal Decree 933/2021
• Official BOE publication BOE-A-2015-3442, Article 39
• Holidu Check-in Feature Guide

Compliance with Real Decreto 933/2021 is straightforward when you use Holidu's tools. By activating the online check-in feature and ensuring guests provide complete information, you're protecting your business while contributing to improved security for all. Thank you for being a valued Holidu host.