Keeping your account information up to date ensures smooth communication with guests and helps avoid issues at check-in. You can update your email, language, phone number, billing information, bank details, and more directly from your Holidu host account.

Where to Find Your Settings

To access your account settings, follow these steps:

1. Log in to your Holidu account
2. Click the Holidu logo in the top right corner
3. From the dropdown menu, select the section you want to update:
   • Account (general settings, personal information, bank information, reports and certificates, your agreement)
   • Security (email and password)
4. You can also navigate through the left-hand menu once you are in the Account area

1. Update Your Email Address

Your email address is essential for receiving important communications from Holidu and your guests.

1. Go to the Security section
2. In the Email section, click Edit
3. Enter your new email address
4. Please note: the new email address cannot already be in use with Holidu
5. Click Save

2. Change Your Preferred Language

You can select your preferred language to customize your account experience and communications.

1. Go to the Account section
2. Scroll down to Settings
3. Click Edit next to Language
4. Choose your preferred language from the dropdown menu
5. Click Save

3. Update Your Phone Number

Keeping your phone number current helps guests contact you and ensures you receive important notifications.

1. Go to the Account section
2. Scroll to Billing Information
3. Click Edit
4. Enter your updated phone number
5. Click Save

4. Edit Your Billing Information

Update your billing details including your organization name, billing address, and tax information.

1. Go to the Account section
2. Scroll to Billing Information
3. Click Edit
4. Update your organization name, billing address, or tax details as needed
5. Click Save

5. Edit Your Bank Details

Your bank details are securely managed through our partner Adyen to ensure safe payment processing.

1. Go to the Account section
2. Scroll to Bank Information
3. Click Edit
4. You will be redirected to our secure partner Adyen
5. If you already have an IBAN configured, delete the configured IBAN first
6. Configure your new IBAN and follow the steps to update your bank details
7. Click Save

For detailed step-by-step instructions with additional guidance, see our dedicated guide on how to change your bank details.

6. Download Your Agreement

You can download and save a copy of your signed Holidu hosting agreement at any time.

1. Go to the Account section
2. Scroll to Your Agreement
3. Click Download to save a copy of your signed Holidu agreement to your computer

Important Considerations

Certain changes to your account require a new agreement. These changes include:

• Change in organization name
• Change in account holder name
• Change from individual to legal entity (or vice versa)
• Change in bank details with a different account holder

If you need to make any of these changes, please contact our support team for assistance with updating your agreement.