How do I change my bank details?

Changing Bank Details for Non-Verified Accounts

If your account has not gone through Adyen's bank account verification process yet, you will not be able to add or update your IBAN at this time. In most cases, we have not collected your bank details. You will only be able to add or update your IBAN once you complete the Adyen bank account verification process.

To learn more about account verification, visit How do I verify my Account as a company or How do I verify my Account as a Private Host.

Changing Bank Details for Verified Accounts

If your account has completed Adyen's bank account verification process, follow these steps to change your bank details:

1. Log in to your account
2. Click on the Holidu Logo in the top right corner
3. Click on "Account"
4. Scroll down to Bank information
5. Click on "Edit"

A new window will open with your bank details tab. Click on the right-hand side, delete your current IBAN number, and add your new IBAN number.

Ensure the bank account holder and the Holidu account owner are the same. For companies, the name must match your company name registered in your Holidu account.

Verification Methods

Instant Verification (not available in Greece, Austria & Italy):

• Search and select your online banking provider
• Log into your online banking account through the verified partner, Tink
• Your banking login data will not be stored for security and safety reasons

Manual Verification:

• Enter your details and upload a bank document as proof
• The document must be issued within the last 12 months
• It must contain your name and visible IBAN
• For non-EU residents, it must display the bank location
• Upload the document and click 'next' — verification may take up to 72 hours

Important Information

• An IBAN (International Bank Account Number) identifies individual accounts worldwide. Find your IBAN in your E-Banking or on your account statements.
• The new bank account must belong to the Holidu account holder
• For company accounts, payments can only be made to the company's IBAN matching your registered company name
• Bank account proof must be clear, visible, and recent — an official document where both the bank account holder and IBAN are visible
• Holidu only issues payments to EUR accounts
• Changes to your IBAN alongside other account details may take time to appear in the PMS

For additional information about account verification, see Account Verification - FAQs.