Learn how to connect your property to SES.HOSPEDAJES and set up automated online check-in with Holidu. This guide walks you through registration, credential setup, and platform configuration in just a few steps.

What is SES.HOSPEDAJES?

SES.HOSPEDAJES is the official platform developed by the Spanish Ministry of the Interior to comply with Royal Decree 933/2021. It acts as a centralized system for reporting guest information to the Ministry, as required by law. By connecting it to Holidu, guest registration forms are automatically submitted once check-in is completed.

Important Note on Imported Bookings

Imported bookings (those not created directly through Holidu) are not linked to SES.HOSPEDAJES. Holidu cannot automatically send guest information for these bookings. You must collect and manually submit the data through your SES.HOSPEDAJES account.

Step 1: Create Your SES.HOSPEDAJES Account

Head to the website of the Ministerio Del Interior to begin your registration or login process. Click on "Hospedajes y alquiler de vehículos."

You have 3 options for registration:

• Acceso al registro de establecimientos y entidades: Choose this if you have no account yet and no Cl@ve registration
• Acceso a la consulta y envío de comunicaciones de actividades de hospedajes o alquiler de vehículos: Use this if you already have a Cl@ve registration
• Acceso a la consulta y envío de comunicaciones de actividades de hospedajes o alquiler de vehículos: Use this if you already have a login

Step 2: Select Your Verification Method

Obtain and install a Digital Certificate or use Cl@ve PIN/DNIe. If needed, request a digital certificate via FNMT or register with Cl@ve. Then click the "@" icon on the SES.Hospedajes portal to begin.

Step 3: Access Your Account and Choose Registration Type

Once logged in, go to "Registro de entidades y establecimientos." Select the type of registration (e.g., "Hospedaje turístico") before continuing.

Step 4: Complete Your Registered Data

Open "Mis datos registrados." Fill in all required fields and tick "Envío de comunicaciones por servicio web." This checkbox is mandatory—without it, your web service credentials will not be generated correctly.

Step 5: Register Your Properties

Once your personal data is complete, proceed to register each property with its corresponding information, including name, address, and license number.

Step 6: Review and Sign

Review your information and sign using Autofirm@ or Cl@ve Firma. Make sure the web service option is active before signing.

Step 7: Receive Your Credentials

After signing, you will receive an email from no-reply@hospedajes.mir.es containing your login credentials. These include your owner code, property code, and web service credentials (ending in "WS") required for activating automatic guest check-in.

Connect SES.HOSPEDAJES to Holidu

The Online Check-in feature connects your property directly with SES.HOSPEDAJES. Once set up, Holidu automatically transfers guest data after each guest completes the online check-in form. Learn more about the guest check-in feature in our FAQs.

Make sure you are using the latest version of the Holidu app before starting.

Configuration Steps:

1. Open the Holidu app
2. On the left side menu, navigate to Tools → Online check-in

1. Click on Configure next to the property you want to connect

1. Fill in the form:
   • Click Statistics connection
   • Select SES.HOSPEDAJES
   • Enter your credentials (Username, Password, Accommodation code, Landlord code)
   • Click Validate

1. Click Save changes. If no error appears, your connection is active.

Note: Properties in Catalonia or the Basque Country should select Mossos d'Esquadra or Ertzaintza, respectively.

Resolving Credential Issues

If you face any issues with your credentials, follow these steps:

1. Access the SES.HOSPEDAJES platform by clicking here.
2. Select the "@" sign for Access to the Registry of Establishments and Entities

1. Log in using your Digital Certificate or Cl@ve app
2. Once logged in, click on the "Access" option under Communication Service

1. Copy the Username from the left column, and click "Change Password" to update the existing password for sending Guest Registration forms

Important Consideration

Once the Online Check-in feature is activated, guests will receive the check-in form automatically for eligible bookings. If SES.HOSPEDAJES credentials are incomplete or incorrect, the form will still be sent, but the automatic transfer of data to authorities will fail.