Your property description should clearly cover accessibility, noise, security devices, shared amenities, and pets. These are the topics guests ask about most often. Being upfront helps guests know what to expect, avoids misunderstandings, and supports positive reviews.

Property accessibility

• Do you live on-site? Say whether guests will share any spaces with you.
• Is there nearby construction? Share any work schedules so guests are not caught off guard.
• Is the area noisy? Mention nearby highways, bars, or other sources of sound.
• Are there stairs? Explain whether the property is accessible for guests with reduced mobility.
• How do guests get in? State whether the unit is on the ground floor or whether guests need an elevator.

Learn how to update your property description.

Security and maintenance

• Security devices: List any cameras or alarms, where they are located, and confirm that they are turned off during the stay.
• Maintenance visits: Tell guests if a cleaner, pool technician, or gardener will visit during their stay.

Shared amenities

• Shared spaces: Mention any pool, garden, or other areas that others also use.
• Pool access: Include opening hours, seasonal availability, and any entry codes.

Pets and allergies

• Animals: Describe any pets on-site or nearby, since some guests have allergies.

For more help, visit the Holidu Help Center.