Can I change the property name or ownership information in my property ad?

Yes, you can update your property name and ownership information in your property ad. However, how your changes appear depends on which booking channel your guests are using. Here's what you need to know about managing this information across different platforms.

Changing your property name

You can edit your property name directly in your listing settings. This change will be reflected on the Holidu channel and your Direct Booking Website immediately.

How your property name appears across channels

  • On Holidu channel: Your updated property name will display as you've set it.
  • On your Direct Booking Website ("My Website"): Your property name appears prominently in your listing.
  • On partner channels (Booking.com, Airbnb, Vrbo, etc.): While your property name is synced to these platforms, "Holidu" appears as the host name for technical and contractual reasons. This ensures guests book through trusted, recognizable channels.

Managing ownership information

Host name display

Your host name appears differently depending on the booking platform:

  • On Holidu: Your name displays as the Host, while Holidu is listed as the Manager.
  • On your Direct Booking Website: Your name is visible in the "Your Host" section at the top of the page, helping build trust with potential guests.
  • On partner channels: Holidu appears as the host name for compliance and consistency reasons. This setup ensures that guests can book through recognized channels while your property reaches a wider audience.

Personalizing your host information on your website

To build stronger connections with guests, you can add a short bio and personalize your host profile on your Direct Booking Website. This helps establish trust and showcases your property's unique character.

Learn how to create and customize your Direct Booking Website here.

Why Holidu appears as the host on partner channels

For technical and contractual reasons, the host name shown on partner channels like Booking.com, Airbnb, and Vrbo cannot be customized. This approach ensures that:

  • Guests can book through trusted partner channels with a recognizable name attached.
  • The connection between Holidu and external channels stays compliant with each channel's rules and requirements.
  • Your property reaches a wider audience while we manage the channel-side administration for you.

Key takeaway

While you have full control over your property name and host information on Holidu and your Direct Booking Website, partner channels display Holidu as the host for compliance and operational reasons. This doesn't affect your ability to manage your listing or connect with guests—it simply ensures a seamless booking experience across all platforms.

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