With Holidu, you can collect your guests' information automatically and send it to the SIBA portal (Sistema de Informação de Boletins de Alojamento). This helps you meet Portugal's local guest registration rules without entering each guest's details by hand.

Note: Holidu helps with the collection and transfer of guest data, but legal compliance remains the responsibility of the host. For full legal information, please consult the official SIBA portal at https://siba.ssi.gov.pt.

1. Before You Start: What Are the Prerequisites?

Before you activate online guest registration with Holidu, make sure that the following points are in place.

• You already have a property registered on the official SIBA portal: https://siba.ssi.gov.pt
• You have the following SIBA credentials available:
  • NIF of the Hotel Unit (Unidade Hoteleira)
  • Establishment Code (Estabelecimento)
  • Authentication Key (Chave de Ativação), usually a 12-digit password. Use the same credentials you use to access the official SIBA portal.
• You know which bulletin submission method (Método de envio) is active in your SIBA portal account. Both "SEF-SIBA web service integration" and "SEF-SIBA Página no portal integration" can be connected to Holidu. The method you select in the Holidu app must match the one configured in SIBA. See section 2 for the required fields of each method and for how to switch between them.
• You can check the current submission method by logging in to the SEF account at https://siba.ssi.gov.pt/s/an/default.aspx. If you need to change the method and cannot do it yourself, contact SIBA directly at https://siba.ssi.gov.pt/contactos.

2. How to Configure Online Guest Registration Between Holidu and SIBA

Follow these steps to connect your property to SIBA from your Holidu app.

1. In your Holidu app, go to "Bookings" in the left-side menu and then click "Online Check-in".
   
   You will see a list of your properties. Click "Configure" next to the property you want to connect.
2. Complete the property information form.
   
3. Fill in the form with your information and your SIBA Portal credentials, then enable "Send data automatically to the responsible authority".
   
4. Select the sending method. For Portugal there are two possible connection methods, and each one requires different fields:
   • SEF-SIBA web service integration (see Option A below)
   • SEF-SIBA Página no portal integration (see Option B below)
   Always choose the option that matches the sending method (Método de envio) currently configured in your SIBA account. If the two do not match, validation and data transfer will fail.
   

Option A: SEF-SIBA Web Service Integration

Use the same credentials you use to access the SIBA portal at https://siba.ssi.gov.pt.

The required login fields are:

For the remaining fields (postal code, postal area, contact name, email and phone number), enter exactly the same information that appears in your SIBA account under "Atualização dos dados de inscrição": https://siba.ssi.gov.pt/S/au/DadosIdentificacaoActualizacao.aspx

On the same SIBA page, the Método de envio must be set to "Web Service" for this option to work. If it is set to something else, follow the steps in "How to Switch Between the Two Methods" below.

Option B: SEF-SIBA Página no Portal Integration

Use the same credentials you use to access the SIBA portal at https://siba.ssi.gov.pt.

The required fields are:

No address or contact details (postal code, postal area, contact name, email, phone number) are needed for this option. Only the three fields above are required.

Select "Página no portal" only if this is the sending method configured in your SIBA account settings. You can verify it in the SIBA portal under "Atualização dos dados de inscrição".

How to Switch Between the Two Methods

The sending method selected in the Holidu app must always match the Método de envio in your SIBA account. Changing it in Holidu alone is not enough. The change must be requested from SIBA.

1. Check the current method in the SIBA portal under "Atualização dos dados de inscrição":