Two-Factor Authentication (2FA) adds a second layer of protection to your Holidu host account. To set it up, go to the Profile Picture Menu, select Security, and click Configure next to the method you want to use. You can choose SMS, Email, or an Authenticator App, and you can add more than one method for backup.

What is 2FA?

Two-Factor Authentication requires two things to log in:

  1. First factor: your email address and password.
  2. Second factor: a one-time verification code sent through one of the following methods:
    1. SMS (text message to your mobile phone)
    2. Email (a code sent to your email address)
    3. Authenticator app (for example, Google Authenticator or Authy)

Even if someone else learns your password, they cannot access your account without the verification code. You can set up multiple methods for backup access. However, you can only register one instance of each method at a time, for example one phone number or one authenticator app.

Holidu requires 2FA for all hosts who log in with an email and password. Hosts with published properties must have 2FA enabled. Hosts who log in with social logins such as Google or Facebook are already protected by the two-factor authentication offered by those providers.

Where to Set Up 2FA

You can set up 2FA in your Holidu Host Account under the Security section.

  1. Log in to your Holidu Host Account. You may be prompted to set up 2FA immediately after login. If you are not prompted, continue to step 2.
  2. Click your Profile Picture Menu, then select Security.
  3. Click Configure next to the authentication method you want to activate.

Security settings page in the Holidu Host Account showing the credentials section and the two-factor authentication options

Step-by-Step: Choose Your 2FA Method

Follow the instructions for the method you prefer. We recommend starting with SMS, as it is the fastest and easiest option to set up.

Method 1: SMS (Mobile Phone)

  1. Select SMS from the list of available two-factor authentication methods.

Holidu two-step verification screen with the SMS method option

  1. Enter the phone number you want to use, then click Get SMS Code.

Holidu screen prompting the user to add a phone number for verification

  1. Enter the 6-digit code you receive by text message, then click Verify.

Holidu phone number verification screen where the 6-digit SMS code is entered

  1. You will see a confirmation message once the setup is complete. Your account and your data are now secured.

Method 2: Email

  1. Select Email from the list of available two-factor authentication methods.
  2. Confirm the email address you want to use for verification, then click Send Code.
  3. Open the email from Holidu and copy the 6-digit verification code. Codes are time-limited, so use the most recent one.
  4. Enter the 6-digit code in the Holidu window, then click Verify.
  5. You will see a confirmation message once the setup is complete. Your account and your data are now secured.

If you do not see the email within a few minutes, check your spam or junk folder before requesting a new code.

Method 3: Authenticator App (Recommended)

An authenticator app is a small program you install on your smartphone or tablet. It generates a new 6-digit security code every 30 seconds that only you can see. Because the codes are created directly on your device, the app works even without an internet connection or mobile signal.

  1. Download an authenticator app such as Google Authenticator (Android | Apple) or Authy (Android | Apple).
  2. In your Holidu Host Account, select Authenticator App from the list of available methods.

Holidu screen for selecting a two-step verification method, with the authenticator app option

  1. Scan the QR code displayed on your screen with your authenticator app. If scanning does not work, use the manual setup code instead.

Guide showing how to scan the QR code with a mobile authenticator app to set up two-factor authentication

  1. Enter the 6-digit code generated by the app, give the device a name (for example, "My mobile phone"), then click Submit.
  2. You will see a confirmation message once the setup is complete. Your account and your data are now secured.

After Setup

From now on, logging in requires two steps:

  1. Enter your password.
  2. Enter the 6-digit code from your chosen 2FA method.

You can manage your 2FA settings at any time in the Security section of your Holidu Host Account. There, you can add, update, or remove methods.

Tips for Success

  • Start with SMS if you want the fastest setup, or choose an Authenticator App if you want codes that work without mobile signal.
  • Enable at least two different methods in case you lose access to one of them.
  • Remember that only one instance of each method can be used at a time (one phone number, one email address, or one authenticator app).
  • Keep your backup methods up to date, especially after changing your phone number or email address.

For more help with your account, visit the Holidu Help Center.

Frequently Asked Questions (FAQ)

Why do I need to set up 2FA?

2FA protects your account from unauthorized access, especially if your password is ever compromised. It is mandatory for hosts with published properties.

I do not see an option to set up 2FA in my account. Why

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