Online Check-in - How to Connect to AVS

Why Connect Your Property to AVS Germany?

Connecting your property to AVS Germany supports legal compliance by reporting your guest information to the local authority. This connection also helps maintain a documented check-in process for both you and your guests.

By integrating with AVS Germany, you ensure that your property meets regional registration requirements while streamlining your check-in operations. This automated process eliminates manual reporting and reduces administrative burden, allowing you to focus on providing excellent hospitality to your guests.

Compatible Regions for AVS Integration

AVS has currently enabled the integration in the following areas across Germany:

• Sellin
• Glowe
• Hessen
• Bad Neuenahr-Ahrweiler
• Rust
• Bad Krozingen
• Nordstrand
• Bad Kissingen
• Braunlage
• Binz
• Canow (Wustrow)
• Heringsdorf
• Kellenhusen
• Land Wursten
• Putbus
• Saal
• Timmendorfer Strand
• Travemünde
• Rostock/Warnemünde
• Wustrow
• Zingst
• Zinnowitz
• Pirma
• Friedrichshafen
• Radolfzell
• Öhningen
• Boppard
• Wittenberg
• Seelbach
• Altensteig
• Konstanz
• Bernkastel Kues
• Stockach
• Templin
• Graal-Müritz
• Langenargen

How to Connect Your Property?

Follow these step-by-step instructions to connect your property to AVS Germany through the Holidu app:

Step 1: Access the Online Check-in Tool

Open your Holidu app and navigate to the left side menu. Click on "Tools" and then select "Online Check-in" to access the AVS integration settings.

Step 2: Select Your Property

From the Online Check-in dashboard, choose the property you wish to connect to AVS Germany. Make sure you have selected the correct property location.

Step 3: Review AVS Requirements

Review the AVS integration requirements and confirm that your property is located in one of the compatible regions listed above. This ensures smooth integration with local authorities.

Step 4: Enter Your AVS Credentials

Input your AVS Germany account credentials. If you do not have an AVS account yet, you will need to create one on the AVS Germany website before proceeding with the connection process.

Step 5: Authorize the Connection

Grant Holidu permission to access and share guest data with AVS Germany. Review the authorization details carefully to ensure you understand what data will be transmitted.

Step 6: Complete the Setup

Confirm all settings and complete the connection process. Your property is now connected to AVS Germany and will automatically report guest check-in information to the relevant local authorities.

Frequently Asked Questions

What if I can't remember my AVS Germany credentials?

If you have forgotten your AVS Germany login information, you can recover your account or reset your password by visiting the AVS Germany website. Follow their account recovery process to regain access to your account before attempting to connect to Holidu.

Is the AVS connection secure?

Yes, the connection between Holidu and AVS Germany is secure. Guest data is transmitted over an encrypted connection to protect your information and maintain confidentiality. All data sharing complies with German data protection regulations and GDPR requirements.

Which regions support AVS integration?

AVS integration is currently available in 35 German regions including popular destinations such as Sellin, Binz, Travemünde, Friedrichshafen, Konstanz, and many others. Check the complete list of compatible regions provided in this guide to determine if your property qualifies for AVS integration.

What happens after I connect my property to AVS?

Once connected, guest check-in information will be automatically reported to the local AVS authority in your property's region. This automated process ensures legal compliance and eliminates the need for manual reporting. Your guests will complete the check-in process as normal, and the data will be securely transmitted to AVS Germany.

Can I disconnect my property from AVS if needed?

Yes, you can disconnect your property from AVS Germany at any time through the Online Check-in settings in your Holidu app. However, ensure you understand the compliance implications of disconnection for your property's region before making this change.

What guest information is shared with AVS?

The information shared with AVS Germany includes standard check-in details such as guest names, contact information, and arrival/departure dates. This information is necessary for local authority registration and legal compliance in your property's region.

How long does the connection process take?

The connection process typically takes just a few minutes to complete. You will need valid AVS Germany credentials and a few moments to authorize the data sharing. Once confirmed, your property will be immediately connected and ready to report guest information.

Do my guests need to do anything special for AVS check-in?

No, your guests do not need to take any additional steps. The AVS check-in process is seamlessly integrated into Holidu's standard online check-in procedure. Guests will complete their regular check-in, and their information will be automatically transmitted to AVS Germany with no extra action required.

What if my property is not in a compatible region?

If your property is not located in one of the 35 currently supported regions, you will not be able to connect to AVS through Holidu at this time. Monitor for future updates as AVS integration may expand to additional regions. For now, continue to manage guest registration according to your local requirements.

Is there support available if I encounter issues during setup?

If you experience any difficulties connecting your property to AVS Germany, our support team is available to assist you. Contact Holidu customer support with details about your setup issue, and they will help you troubleshoot and complete the connection process.