How to Change the Property Owner

Need to transfer your property to another host? This guide explains what changing the property owner means, the rules involved, and how to request the transfer through Holidu.

What "Changing the Owner" Means

In Holidu, the owner is the account holder responsible for the property. Changing the owner means transferring the property from one host account to another. This ensures that all payments, invoices, and management responsibilities are correctly assigned to the new account holder.

When you change the property owner, the new account holder becomes responsible for managing the property and receiving all associated payouts for future bookings.

Rules and Conditions

Before requesting an ownership transfer, it's important to understand the following requirements:

• Transfer one property at a time — bulk transfers of multiple properties are not available
• The new account holder must sign an independent contract separate from the previous owner's contract
• Bookings confirmed before the ownership change will remain with the previous account holder
• Bookings confirmed after the change will be assigned to the new account holder
• The onboarding fee is charged once per property; if already charged to the previous holder, it will not be charged again

Impact on Payments and Invoicing

Understanding the payment structure is essential when changing property ownership:

• Previous account holder: Receives all payouts and invoices for bookings confirmed before the migration date
• New account holder: Receives payouts and invoices for all bookings confirmed after the migration date
• Booking migration: Bookings made before the transfer but not yet invoiced can be migrated to the new account holder upon request — this is not automatic

After the ownership change, bookings created under the previous account may have limited visibility in the new account. The new account holder does not automatically inherit historical booking data from the previous owner.

How to Request the Change

To transfer ownership of your property to a new host, please reach out to us using the Holidu Assistant. Our team will guide you through the process and handle the migration of any bookings that need to be transferred.

When you contact us, be prepared to provide the new account holder's information and confirm that they have signed the necessary contract with Holidu.