Online Check-in - How to Connect to AVS

Why Connect Your Property to AVS Germany?

Connecting your property to AVS Germany supports legal compliance by reporting your guest information to the local authority. This connection also helps maintain a documented check-in process for both you and your guests.

By integrating with AVS Germany, you streamline your administrative obligations and ensure that all guest registrations are properly reported to the relevant local authorities in compliance with German regulations. This automated process reduces manual paperwork and helps you maintain accurate records of all check-ins at your property.

Compatible Regions for AVS Integration

AVS has currently enabled the integration in the following areas:

• Sellin
• Glowe
• Hessen
• Bad Neuenahr-Ahrweiler
• Rust
• Bad Krozingen
• Nordstrand
• Bad Kissingen
• Braunlage
• Binz
• Canow (Wustrow)
• Heringsdorf
• Kellenhusen
• Land Wursten
• Putbus
• Saal
• Timmendorfer Strand
• Travemünde
• Rostock/Warnemünde
• Wustrow
• Zingst
• Zinnowitz
• Pirma
• Friedrichshafen
• Radolfzell
• Öhningen
• Boppard
• Wittenberg
• Seelbach
• Altensteig
• Konstanz
• Bernkastel Kues
• Stockach
• Templin
• Graal-Müritz
• Langenargen

If your property is located in one of these regions, you can take advantage of the AVS integration to automate your guest registration reporting.

How to Connect Your Property to AVS?

Follow these step-by-step instructions to connect your property to AVS Germany through the Holidu app:

Step 1: Access the Online Check-in Settings

In your Holidu app, navigate to "Tools" in the left side menu and then click on "Online Check-in". This will take you to the online check-in management area where you can configure your AVS integration.

Step 2: Select Your Property

From the list of your properties, select the one you wish to connect to AVS Germany. Make sure you are working with the correct property before proceeding with the connection.

Step 3: Configure AVS Connection Settings

Navigate to the AVS integration section within the online check-in settings. Here you will find options to enable and configure the connection to AVS Germany.

Step 4: Enter Your AVS Credentials

Enter your AVS Germany username and password to authenticate your account. These credentials link your Holidu property to your AVS Germany account, allowing automated guest data transmission.

Step 5: Verify Your Information

Review all the information you have entered to ensure accuracy. Verify that your property details and AVS credentials are correct before finalizing the connection.

Step 6: Complete the Connection

Once you have verified all information, click the confirmation button to complete the connection. Your property is now linked to AVS Germany and will automatically report guest information to the local authorities.

Frequently Asked Questions

What if I can't remember my AVS Germany credentials?

If you have forgotten your AVS Germany username or password, you can recover your account or reset your password by visiting the AVS Germany website. Follow their account recovery process to regain access to your credentials. Once you have reset your information, you can use the new credentials to connect your Holidu property to AVS.

Is the connection secure?

Yes, the connection is secure. Guest data is transmitted over an encrypted connection between Holidu and AVS Germany. This encryption ensures that all sensitive guest information is protected during transmission and complies with data protection regulations. You can have confidence that your guest data is handled securely.

Which properties can I connect to AVS?

You can only connect properties to AVS if they are located in one of the compatible regions listed above. If your property is in one of these areas, you will have the option to enable AVS integration through the online check-in settings. Properties outside these regions will not be able to connect to AVS at this time.

Will guest check-in data be automatically reported to AVS?

Yes, once your property is connected to AVS Germany, guest information will be automatically reported to the local authorities during the check-in process. This eliminates the need for manual guest registration reporting and ensures compliance with local regulations.

What happens if the connection to AVS fails?

If there is an issue with the connection to AVS, you will receive a notification within your Holidu app. Check that your credentials are correct and that your internet connection is stable. If the problem persists, contact Holidu customer support for assistance in troubleshooting the connection issue.

Can I disconnect my property from AVS?

Yes, you can disconnect your property from AVS at any time through the online check-in settings. To do this, navigate to the AVS connection section and select the option to disable or remove the connection. Note that once disconnected, guest information will no longer be automatically reported to the local authorities, and you may need to report guest information manually to comply with local regulations.