How do I update or edit my listing's information?
You can update most of your listing details yourself directly from your Holidu account on the website or in the Holidu Host app. This guide explains what information you can modify independently to keep your listing accurate, appealing, and competitive.
Pricing and charges
Take full control of your property's revenue strategy by managing all pricing-related settings yourself.
- Seasons and pricing: Set your nightly and weekend prices, including minimum stay requirements, check-in and check-out days, and availability across different seasons.
- Guest discounts: Create discounts to encourage bookings and reward loyal guests.
- Additional charges: Update cleaning fees, tourism fees, security deposits, and extra guest charges per night as needed.
General property information
Modify the core details that define your property and how guests interact with your listing.
- Property details: Change your property type and the maximum number of guests it can accommodate, in line with your local license and regulations.
- Check-in and check-out times: Customize your property's check-in and check-out hours. These are the times when you guarantee someone will be present, or a lockbox will be available, to welcome guests free of charge.
- Advance notice: Set the minimum amount of time guests must book in advance. You can choose from options ranging from "Same day by 3 p.m." to "Up to 3 days before" check-in.
Amenities
Add or update the amenities at your property to showcase what you offer. Available options include Wi-Fi, pool, bed linens, towels, pet access, appliances, and more.
To mark an amenity as available, it must be offered at all times during guests' stays. You can add a cost where the field allows it; otherwise, the amenity is offered free to guests. For costs that depend on specific requests, mention them in your property description without exact amounts, as distribution channels do not allow that level of detail.
Sleeping arrangements
Bedrooms: Modify the number of bedrooms and beds available at your property. When configuring bedrooms, please consider local regulations such as requirements for an enclosed room, the presence of a window, and a defined minimum area. Accurate sleeping arrangements help set proper expectations for guests.
Arrival information
Check-in details: Update who is responsible for check-in at your property. If you change this information, please notify any guests with existing bookings about these changes so they know what to expect upon arrival.
Cancellation policies
You can adjust your cancellation policy for new bookings at any time. Important: Changes apply only to future bookings, not to bookings that have already been confirmed. This protects both you and your guests by maintaining the terms they originally agreed to.
Collaborators
Add a collaborator to help you manage your listing by giving them access to your Holidu account. This is useful if you have a property manager or team member who needs to make updates on your behalf.
Calendar synchronization
If your property is listed on another booking channel or platform, sync your calendars through iCal to prevent double bookings. This ensures your availability is accurate across all channels where you list your property.
Contact information
Update your contact details whenever they change. If your contact information matches the person handling check-in, also update the "Guest arrival information" section to keep everything consistent. Always notify guests with existing bookings about any contact information changes.
Property description
Whenever you update a service or detail at your property, update your description to match. A well-written description is crucial for attracting guests and setting accurate expectations.
You can edit your description at any time. For step-by-step guidance on creating a compelling property description, see Generating your property description.
Photo management
You now have full control of your photo gallery yourself, including both your own photos and those taken by Holidu's professional photographers. High-quality, well-organized photos are essential for attracting bookings.
For detailed instructions on managing your property photos, see How to manage your photos.
Property address
You can update your property address if needed. This is important if your address changes or if you need to correct information. For detailed instructions on how to make this change, see How to edit your address.
Important considerations when updating your listing
- Changes to descriptions, amenities, and photos are typically visible to guests after review, or immediately depending on the field type.
- Some major updates, such as price changes or policy modifications, may impact your search ranking or guest experience.
- Photo management now gives hosts complete self-service control of their property photos, including images from Holidu's professional photography service.
- Always check the guest-facing preview to confirm that your information is accurate and displays correctly.
Best practices for maintaining your listing
- Keep your calendar, photos, amenities, and contact details up to date to support more bookings and provide a better guest experience.
- Use detailed, accurate property and room descriptions to set the right expectations for guests and reduce cancellations.
- Review your pricing, policies, and charges regularly, especially before high and low seasons to stay competitive.
- Update your listing whenever you add new amenities or make improvements to your property.
- Respond promptly to changes in local demand by adjusting your pricing strategy and availability.
Holidu provides you with local market insights and pricing recommendations based on your area, but you stay in complete control of your prices, calendar, and all the details that make your listing unique. By keeping your information current and accurate, you maximize your chances of attracting quality guests and earning positive reviews.
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