To connect Feratel Deskline to Holidu, log in to the Feratel Deskline Webclient, activate the Holidu interface under Datenwartung, and then enter the three mapping codes from Feratel's confirmation email in your Holidu calendar settings. Once connected, prices and bookings stay in sync between the two systems. This guide walks you through each step and explains which data is exchanged.

What do I need before I connect Feratel Deskline to Holidu?

Before you start, make sure your property meets the following requirements so the connection works smoothly:

• Your property is published on at least one Holidu sales channel.
• You have an active listing with Feratel Deskline.
• No existing API connection exists between Feratel and other property management software.
• You have copied any existing manual blocks from your Feratel calendar into your Holidu calendar, because manual blocks do not sync automatically.

How do I connect Feratel Deskline to Holidu step by step?

The setup takes place in two systems: the Feratel Deskline Webclient and your Holidu account. Follow these steps in order:

1. Log in to the Feratel Deskline Webclient.
2. In the left menu, go to Datenwartung (data maintenance), then Schnittstellenwartung (interface maintenance).
3. Open the tab Schnittstellen für automatische Datenwartung (interfaces for automatic data maintenance).
4. Enter "Holidu" in the search bar.
5. Click Verbinden (connect).
6. Select the property or properties you want to connect, accept the Terms and Conditions, and click Änderungen speichern (save changes).
7. Wait for an email from Feratel. It contains a PDF attachment with your unique mapping codes.
8. Log in to your Holidu account and select the property you want to connect to Feratel.
9. Open the iCal and Synchronisation section.
10. Click Configure and select Feratel from the available connection options.
11. Enter the three mapping codes from the Feratel email and click Save.

Feratel usually sends the email after you save your changes in the webclient. If you do not receive it, check your spam folder before you repeat the setup.

Which data syncs between Feratel Deskline and Holidu?

Feratel Deskline and Holidu exchange pricing and booking availability. Other property details are not shared. Here is what syncs and what does not:

• Prices: Prices you set in Holidu are sent to Feratel Deskline.
• Booking blocks: Bookings are exchanged in both directions, so both calendars show the same reserved dates.
• Manual blocks: Manual blocks created in Feratel are not imported into Holidu. Add them directly in your Holidu calendar.
• Photos, descriptions, and property details: These are not exchanged. Keep this information up to date in both systems.

Do manual blocks from Feratel Deskline sync to Holidu?

No, manual blocks created in Feratel Deskline do not sync to Holidu. You need to add them manually in your Holidu calendar. Check both calendars regularly so that blocked dates match on both platforms and you avoid double bookings.

Can I share my Feratel Deskline bookings with other calendars?

Holidu exports bookings from other channels that you connected through iCal to Feratel Deskline. However, bookings from Feratel Deskline are not sent back to other platforms through iCal. To share Feratel bookings with other calendars, use the iCal link provided by Feratel Deskline.

How do I check that my Feratel Deskline connection is active?

You can confirm the connection from both systems:

• In Holidu: Go to iCal and Synchronisation for your property. The status should read "Synchronization is active." If it reads "Pending," refresh the page and check again after a few minutes.
• In Feratel Deskline: Go to Schnittstellenwartung and confirm that Holidu appears as active.

What are the best practices for keeping my Feratel Deskline and Holidu calendars accurate?

A few simple habits help keep your calendars and listings accurate:

• Check manual blocks in both systems regularly.
• Maintain property information separately in Holidu and Feratel Deskline, since content is not synced.
• Review prices in both systems after you make bulk changes.

What should I do if my Feratel Deskline connection is not working?

If the connection does not work, first verify that you entered the three mapping codes exactly as they appear in the Feratel email. Then check that the status in Holidu shows "Synchronization is active" and that Holidu appears as active in Feratel Deskline. If the problem continues, contact your local Holidu team, who can help you resolve it.

For more help with managing your listing, visit the Holidu Help Center.