Opening your property to guests from around the world is a core part of hosting. Inclusive hosting means every guest feels welcomed and valued, whatever their background. Creating a warm, comfortable environment for guests from different cultures and walks of life is key to being a great host. At Holidu, we believe every guest deserves to be treated with respect, free from prejudice or judgment, regardless of age, gender identity, sexual orientation, nationality, ethnicity, physical ability, race, or religion.

A safe, welcoming atmosphere helps guests feel at ease. When you make it clear that all visitors, whether they travel as couples, families, or friends, will be warmly received, you create a richer experience for them. This supports Holidu's mission to make hosting and booking holiday homes free of doubt and full of joy.

How can you make guests from all backgrounds feel welcome?

To make guests from all backgrounds feel welcome, use instant booking, describe your property's accessibility features clearly, accommodate service animals, and respect guests' privacy. These steps show that your property is open to everyone who meets your booking criteria, and they help every guest feel comfortable from the first search to check-out.

How does instant booking support inclusivity?

Holidu's instant booking feature lets guests book your property without waiting for prior approval. This signals that you are open to hosting anyone who meets your criteria, and it sets a welcoming tone from the start. For more information, see Benefits of Instant Bookings.

How should you describe your property's accessibility features?

If your property offers accessibility features, describe them accurately in your listing. Guests with mobility needs rely on these details to decide whether a property suits them. Consider including the following features:

• Wide doors (minimum 80 cm)
• Step-free access to the property and throughout the interior
• Elevator access
• Toilet with grab rails
• Raised toilet and adapted bath or bathtub with bath chair
• Lowered bathroom sink
• Emergency cord in the bathroom
• A bathroom with a 1.5-meter turning circle
• Roll-in shower, shower with grab rails, and shower chair

If your property includes several of these features, it can be highlighted as wheelchair-inclusive. This makes it easier for guests with accessibility needs to find and book your property. You can update these amenities under Amenities > Accessibility.

How do you accommodate guests with service animals?

All hosts must accommodate guests who require a service animal, in line with EU service animal laws. Service animals are not considered pets, so they must be allowed at your property whether or not your listing is pet-friendly. Refusing a service animal could be considered discriminatory. For more details, please read our article on service animals.

How can you respect guests' privacy while being welcoming?

Once guests check in, aim for a balance between making them feel welcome and respecting their privacy. Avoid visiting the property unnecessarily, but make it clear that you are available to help if needed. Guests who feel both supported and unobserved are more likely to enjoy a comfortable, stress-free stay.