To configure amenities on Holidu, log in to your account and select the property you want to update. Scroll down to "Amenities" and select or unselect items to activate or deactivate them. Changes are saved automatically, but they can take up to 24 hours to appear on the platforms where your listing is distributed.

How to configure amenities on Holidu

1. Log in to your account and select the property you want to modify.
2. Scroll down and click on "Amenities".
3. Activate or deactivate any amenity by selecting or unselecting it.
4. Your changes are saved automatically. Allow up to 24 hours for them to update on the platforms that distribute your listing.
5. Update your property description if needed so it reflects the changes.

Which amenities do guests ask about most before booking?

Guests often want more details before they book. These are the amenities they ask our Customer Service about most:

• Wi-Fi: Is it suitable for video calls and remote working?
• Pets: If you allow pets, specify the accepted number or type.
• Baby equipment: Are cots and high chairs always available, or can they be requested? How many are there, and is there an extra fee?
• Safe storage for bicycles or motorbikes: How many spaces are there, and is the storage indoor, outdoor, or sheltered?
• Early check-in and late check-out: Is there an extra charge?
• Air conditioning: Which rooms have it? You can only configure air conditioning if it is available throughout the property.
• Parking: Is it on the property or nearby? Are the spaces shared or private?
• Accessibility: Is there step-free access? Is the interior suitable for people with reduced mobility? Is there a lift?
• Heated pool: Is it heated all year round? Is there an extra charge?
• Shared pool: How many other guests share it?

Guests are more likely to book when amenities are free, so provide them at no cost where possible and configure them. If an amenity cannot be configured, describe it in your property description text.

Important rules for amenity changes

Keep your configuration on Holidu up to date. Errors can lead to booking cancellations or compensation claims from guests and booking platforms.

• Inform any future guests who would be affected negatively by a change.
• Get written confirmation that they accept the change and still want to stay. Set a clear deadline for their response.
• If a guest refuses the new configuration, grant them a free cancellation, because you cannot offer what they booked.
• You may offer a small discount to make up for the change and keep the booking.

Any amenity you configure must be available for free and at all times. Items that cost extra, such as high chairs, baby cots, towels, or bed linen, can only be configured as amenities if they are free. If an item is only available for a fee, it is an optional add-on service. It cannot be configured as an amenity and will not be filterable on booking platforms.

Learn more

For more guidance, visit the Holidu Help Center or browse all help topics on the Holidu topics page.