What is the Star Host Program?

The Holidu Star Host Program is designed to celebrate and reward you for providing amazing experiences to your guests. Earning Star Host status helps boost your property's visibility and builds trust with future guests, making it easier to stand out and attract more bookings.

How Does the Star Host Program Work?

As a host, you are automatically evaluated on a monthly basis to determine if you meet the Star Host criteria. To qualify, you need to meet three key requirements:

Complete at Least 6 Bookings

You must have more than five non-cancelled bookings that were booked within the past 365 days and where the stay has been completed. At least one of these bookings must have been made through the Holidu platform. The 365-day window applies to the booking date, not the stay date. Bookings made more than a year ago do not count toward Star Host status, even if the guest stayed recently.

Maintain High Guest Ratings

You should have received at least three reviews with an average score above 90 out of 100. This demonstrates your commitment to delivering excellent guest experiences.

Avoid Cancellations Due to Host Error

You need to maintain a record free of cancellations due to host error or overbooking incidents in the past year. Reliability is a key factor in Star Host status.

By consistently meeting these standards, you can earn and retain the Star Host badge, signaling your commitment to quality and reliability.

What Are the Benefits of Being a Star Host?

Achieving Star Host status offers you several advantages that can help grow your business:

Enhanced Guest Trust

The Star Host badge on your listing assures guests of your reliability, encouraging them to book with confidence. This trust is a powerful factor in the decision-making process for travellers.

Increased Visibility

Your property will stand out in search results, and guests can use a dedicated filter to find Star Host properties. This increased visibility can lead to more bookings and higher occupancy rates.

Recognition for Excellence

Your dedication to outstanding hospitality is acknowledged and publicly displayed. This recognition motivates you to maintain high standards and shows your commitment to the Holidu community.

Potential for Higher Revenue

With increased trust and visibility, you may experience a boost in bookings, maximizing your property's earning potential and helping you generate more income from your listing.

Star Host vs. Airbnb Superhost

It's important to understand the difference between Star Host status and Airbnb Superhost status. Superhost status belongs to Holidu's Airbnb accounts, not to individual hosts. Because Holidu manages listings on Airbnb, hosts cannot apply for or receive Superhost status directly.

Your individual performance is instead recognized through the Holidu Star Host Program, which highlights you as a top-performing host based on your guest reviews, completed bookings, and reliability. This program is specifically designed to reward and recognise hosts who use the Holidu platform.

Future Enhancements

Holidu is committed to continually improving the Star Host Program. While the current benefits include the Star Host badge and increased visibility, additional perks and exclusive opportunities are being developed to further reward top-performing hosts. Keep an eye on future updates to learn about new benefits as they become available.

Getting Started with Star Host

You don't need to do anything special to be considered for Star Host status. Holidu automatically evaluates your performance each month based on the criteria above. Continue providing excellent service to your guests, maintain high ratings, and avoid cancellations due to host error. When you meet all the requirements, you'll receive the Star Host badge on your property listing.

Joining the Star Host Program not only boosts your property's reputation but also helps create a trustworthy and memorable experience for travellers from around the world.