What is the Star Host Program?

The Holidu Star Host Program is designed to celebrate and reward you for providing amazing experiences to your guests. Earning Star Host status helps boost your property's visibility and builds trust with future guests, making it easier to stand out and attract more bookings.

How Does the Star Host Program Work?

As a host, you are automatically evaluated on a monthly basis to determine if you meet the Star Host criteria. To qualify, you need to meet the following requirements:

Complete at Least 6 Bookings

You must have more than five non-cancelled bookings that were booked within the past 365 days and where the stay has been completed. At least one of these bookings must have been made through the Holidu platform.

Important note: The 365-day window applies to the booking date, not the stay date. Bookings made more than a year ago do not count toward Star Host status, even if the guest stayed recently.

Maintain High Guest Ratings

You should have received at least three reviews with an average score above 90 out of 100. This demonstrates your commitment to guest satisfaction and quality hospitality.

Avoid Cancellations Due to Host Error

You need to maintain a record free of cancellations due to host error or overbooking incidents in the past year. This shows your reliability and professional management of your property.

By consistently meeting these standards, you can earn and retain the Star Host badge, signaling your commitment to quality and reliability.

What Are the Benefits of Being a Star Host?

Achieving Star Host status offers you several advantages:

Enhanced Guest Trust

The Star Host badge on your listing assures guests of your reliability, encouraging them to book with confidence. This trust factor can significantly influence booking decisions.

Increased Visibility

Your property will stand out in search results, and guests can use a dedicated filter to find Star Host properties, potentially leading to more bookings and improved occupancy rates.

Recognition for Excellence

Your dedication to outstanding hospitality is acknowledged and celebrated, motivating you to maintain high standards and continue providing exceptional experiences.

Potential for Higher Revenue

With increased trust and visibility, you may experience a boost in bookings, maximizing your property's earning potential and generating more income throughout the year.

Star Host vs. Airbnb Superhost

It is important to understand the difference between the Star Host Program and Airbnb Superhost status. Superhost status belongs to Holidu's Airbnb accounts, not to individual hosts. Because Holidu manages listings on Airbnb, hosts cannot apply for or receive Superhost status directly.

Your individual performance is instead recognized through the Holidu Star Host Program, which highlights you as a top-performing host based on your guest reviews, completed bookings, and reliability. This program is Holidu's way of recognizing and rewarding excellent hosts within its platform.

Future Enhancements

Holidu is committed to continually improving the Star Host Program. While the current benefits include the Star Host badge and increased visibility, additional perks and exclusive opportunities are being developed to further reward top-performing hosts. Keep an eye on updates to discover new benefits as they become available.

Summary

Joining the Star Host Program not only boosts your property's reputation but also helps create a trustworthy and memorable experience for travellers from around the world. By maintaining high standards in guest satisfaction, booking completion, and reliability, you can achieve and sustain this valuable status.