Managing your listing on Holidu is straightforward and gives you complete control over your property information. Whether you're updating prices, amenities, or availability, most changes can be made directly from your account on the Holidu website or through the Holidu - Host app. This guide will walk you through everything you can update independently and what requires assistance from our team.

Information You Can Update Independently

Pricing and Rates

Take full control of your property's pricing strategy. You can easily edit your nightly and weekend rates, set minimum stay requirements, and define check-in and check-out days. Additionally, you have the flexibility to manage guest discounts and configure additional charges including cleaning fees, tourism fees, security deposits, and extra guest charges per night. This allows you to optimize your earnings and remain competitive in your market.

General Property Information

Keep your property details current by updating your property type and the number of guests your accommodation can accommodate according to your local license requirements. You can also customize your check-in and check-out times, which represent the hours when you guarantee someone will be present or a lockbox will be available to welcome guests at no additional cost. Set your advance notice requirements by choosing how many days in advance guests must book their stay, with options ranging from same-day bookings to up to three days before check-in.

Amenities

Showcase what your property offers by adding or updating amenities such as WiFi, pool access, bed linens, towels, pet policies, and kitchen appliances. Remember that for an amenity to be marked as available, it must be offered at all times and at no extra cost. If certain amenities have restrictions or additional charges, mention them in your property description instead.

Sleeping Arrangements

Modify the number of bedrooms and beds available at your property. When configuring bedrooms, always consider relevant local regulations, including requirements for enclosed rooms, windows, and minimum area specifications. Accurate sleeping arrangement information helps set correct expectations for potential guests.

Arrival Information

Update details about who's responsible for check-in at your property. If you make changes to this information, be sure to notify any guests with existing bookings so they know how to complete their arrival process smoothly.

Cancellation Policies

Set or modify your cancellation policy for new bookings. Keep in mind that any policy changes only apply to future reservations and do not affect bookings that have already been confirmed. Review your cancellation policy regularly to ensure it aligns with your business needs.

Collaborators

If you need help managing your listing, you can add a collaborator by giving them access to your account. This is useful if you have a property manager or team member assisting with your listing.

Calendar Synchronization

If your property is listed on other booking platforms, sync your calendars to prevent double bookings and maintain accurate availability across all channels. This integration helps streamline your booking management process.

Contact Information

Update your contact details whenever necessary. If your contact information matches the person handling check-in, remember to also update the guest arrival information section. Always notify guests with existing reservations about any contact information changes.

Property Description

Keep your property description accurate and appealing by updating it whenever you modify services or other details in your listing. A well-written description helps set proper guest expectations and can increase booking rates. You can edit your description anytime to reflect the latest changes and ensure your listing remains 100% accurate. For detailed guidance on creating compelling descriptions, refer to our article on generating your property description.

Photo Management

You now have full self-service control over your property's photo gallery, including both your own photos and those taken by Holidu professionals. Easily add, remove, or reorder images to showcase your property in the best light. High-quality photos are essential for attracting potential guests and improving your booking rates.

Information That Requires Holidu Assistance

Location and Address Changes

If you need to change the location or address of your property, this requires assistance from our Holidu team. Use the Assistant to reach out and request this change. Our team will help ensure your property information is updated correctly across all systems.

Important Considerations When Updating Your Listing

• Changes to descriptions, amenities, and photos are typically visible to guests immediately or after review, depending on the specific field.
• Major updates such as price changes or policy modifications may impact your search ranking and overall guest experience, so make these changes strategically.
• Always preview your listing from a guest's perspective after making significant updates to ensure all information is accurate and presented correctly.
• When modifying check-in details or contact information, notify existing guests about these changes to avoid confusion.
• If any field appears locked for editing or if you encounter issues making updates, contact Holidu Support through the Assistant for prompt assistance.

Best Practices for Maintaining Your Listing

• Keep your calendar, photos, amenities, and contact information up-to-date to maximize bookings and ensure high guest satisfaction.
• Use detailed and accurate property descriptions along with room-specific information to set correct expectations for potential guests.
• Review your pricing, policies, and additional charges regularly, especially before peak seasons and slower periods, to optimize your revenue.
• Update your availability calendar promptly to prevent accidental double bookings and maintain a professional reputation.
• Regularly review guest feedback and update your amenities or descriptions based on common questions or requests.
• Take advantage of seasonal pricing adjustments to remain competitive while maximizing your earnings throughout the year.

Getting Help When You Need It

Most listing updates can be managed independently through your Holidu account, making it easy to keep your property information current. However, if you need to change your property's location or address, or if you encounter any issues while editing your listing, use the Assistant to contact our Holidu team. We're here to help ensure your listing is always accurate and optimized for success.