Infants (children under 2 years old) are allowed over your property's maximum capacity in most bookings, as long as your property allows children. All booking channels except VRBO automatically permit at least one infant over capacity. How many infants a guest can bring depends on the channel the booking comes from.

Which bookings allow infants over capacity?

An infant can be booked over capacity when your property is set to allow children. Under that setting, the following channels apply their own rules:

  • Airbnb, Booking.com, and Holidu allow infants over capacity automatically.
  • VRBO does not allow infants over capacity, because infants and children count as adults.

How many infants are allowed over capacity on each channel?

The number of infants allowed over capacity varies by booking channel:

  • Airbnb: Guests can bring up to 5 infants over maximum capacity. Infants stay for free if children are allowed at the property. Children aged 2 to 12 are priced the same as adults.
  • Booking.com: Guests can bring 1 infant under 2 years old over capacity.
  • Holidu: Infants under 2 years old stay for free, and there is no limit on the number of infants allowed over maximum capacity.
  • VRBO: Infants and children count as adults, so infants cannot be added over capacity.

Can I change the infant overcapacity policy for my property?

No. These policies are part of the terms and conditions you agreed to when listing your property on each channel. You also cannot add restrictions about infant overcapacity to your property description.

How can I stop infants from exceeding capacity?

The only way to prevent infants from exceeding capacity is to set your property to "children not allowed" in your amenities settings. To do this:

  • Go to Configuration in the top-left corner.
  • Navigate to Amenities.
  • Navigate to Children.
  • Select Children Not Allowed.

What happens if I cancel a booking because of an infant over capacity?

Cancelling a booking because an infant exceeds capacity counts as a host cancellation. Booking channels may apply penalties for host cancellations, so check the channel's cancellation policy before you cancel.

Need more help?

If you are unsure how infant policies affect a specific booking, review the booking details in your account first. If you still have questions, contact the Holidu Customer Happiness Team through the Help Center.

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