What are the accepted payment methods for my booking on Booking.com?
Credit and debit cards (Visa, Mastercard, and American Express) are accepted for all Booking.com bookings. PayPal and Google Pay are available only when you choose the "Pay Now" option. The options you see depend on the payment policy set by the property.
What payment options are available for a Booking.com booking?
Booking.com offers two payment options, depending on the property's policy.
Pay Now
With "Pay Now," the full amount is charged at the time of booking. Booking.com manages the entire payment, so Holidu does not have access to your payment details. The available payment methods are:
- Credit and debit cards (Visa, Mastercard, American Express)
- PayPal
- Google Pay
Pay On (date)
With "Pay On (date)," payment is due closer to your check-in date or when you arrive at the property. Holidu processes this payment. The only available payment method is:
- Credit and debit cards (Visa, Mastercard, American Express)
How can I tell which payment method applies to my booking?
The payment option you selected during the reservation process determines how you pay. Your booking confirmation shows whether your payment is due now or on a specific date.
- If you chose "Pay Now," Booking.com handles your payment in full.
- If you chose "Pay On (date)," Holidu handles your payment, and it is due on the date shown in your booking.
Can I change my payment method after booking?
To check or change the payment method for your reservation, contact Booking.com customer service by chat or phone. They can access the payment settings for bookings made through their platform.
Who should I contact about payment details for my booking?
Who you contact depends on the payment option you chose:
- For "Pay Now" bookings, contact Booking.com customer service, since they manage your payment.
- For "Pay On (date)" bookings, contact the Holidu Customer Service Team. They can help with questions about your payment and any other details you need. You can also visit the Holidu Help Center for more information.
Do you want to contact us?
We’re here to help. You can contact us directly if you need assistance or have questions.
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