Can I change my payment method on Holidu?

Should your payment fail, you’ll have the opportunity to update your payment method. We’ll send you a secure payment link via email, making it easy to enter a new payment method and complete your transaction.

If the original payment goes through successfully, the payment method cannot be changed.

Please remember:

• All official emails from Holidu are sent only from the domain @holidu.com.
• Never click on suspicious links or download unexpected attachments.
• Be cautious with urgent messages asking for personal or payment details.
• When in doubt, always log into your booking via the Holidu app or the official Holidu website.

If you suspect you’ve received a fraudulent email:

• Do not reply or provide any personal details.
• Contact your bank if you have already shared payment information.
• Forward the suspicious message to support@holidu.com so we can investigate.

Rest assured, your booking remains safe and secure with Holidu.