If your host is misbehaving or rude, document the incident by noting specific details and saving any relevant messages or emails. Then contact our support team using the form at the end of this page, with a clear and objective description of the issue and any evidence you have. Our team will help mediate the situation with the host and work towards a resolution.

How do I file a complaint about my host?

1. Document the incident. Record specific details of what was said or done, and save any relevant messages or emails that show the host's behavior.
2. Contact us directly. Fill in the form at the end of this page. Provide a clear and objective description of the issue, along with any evidence you have.

What happens after I submit my complaint?

Our team will step in to help mediate the situation with the host and work towards a resolution that ensures your comfort and safety. We will get back to you as soon as possible.