Will I Be Charged If I Cancel My Booking?

Whether you'll be charged for cancelling your booking depends on the cancellation policy set by the host. Each listing has its own policy, which is displayed before you complete your booking. Understanding this policy is essential before you reserve.

Cancellation Policy Types

Cancellation policies vary widely and can range from very flexible to very strict:

• Flexible: Free cancellation up to 24 hours before check-in
• Moderate: Free cancellation up to 7 days before check-in; partial refund closer to arrival
• Strict: Limited refund options; most fees are non-refundable

The specific terms and refund amount depend entirely on what the host has chosen for their property.

How to Check Your Cancellation Policy

To find out if you'll be charged if you cancel, follow these steps:

1. Check your booking confirmation email from the platform where you booked (Holidu, Airbnb, Booking.com, Vrbo, etc.)
2. Log into your account on the booking platform
3. Navigate to "My Trips," "My Bookings," or a similar section
4. Select your booking and look for the cancellation policy details

Your confirmation email will clearly state the cancellation deadline and any charges that apply if you cancel after that date.

What Happens When You Cancel

If you cancel within the free cancellation window, you'll receive a full refund. If you cancel after that deadline, the host's policy determines what you're charged. This might be a partial refund, a service fee deduction, or no refund at all, depending on how strict the policy is.

Most platforms process refunds within 5–10 business days, though this varies by payment method and financial institution.

Before You Book

Always review the cancellation policy before confirming your booking. It's displayed clearly on the listing page and again during checkout. This ensures you understand the terms and can make an informed decision about whether the property is right for you.

If you have questions about a specific booking's cancellation terms, contact the customer support team for the platform where you made your reservation.