Will I Be Charged If I Cancel My Booking?

Understanding cancellation charges is important when you book a holiday rental. Whether you'll be charged depends on the cancellation policy set by the host and when you cancel your booking.

How Cancellation Policies Work

Each property has its own cancellation policy, which the host sets before accepting bookings. Policies can vary significantly—from flexible to strict—and determine what refund you'll receive if you need to cancel. These policies are clearly displayed before you complete your booking, so you can make an informed decision.

Common cancellation policy types include:

• Flexible: Free cancellations up to 24 hours before check-in
• Moderate: Free cancellations within a certain number of days before arrival; partial refunds closer to the check-in date
• Strict: Limited or no refunds, depending on how close to check-in you cancel

How to Check Your Cancellation Policy

To find out if you'll be charged for cancelling your booking, follow these steps:

1. Check your booking confirmation email—it includes the cancellation policy details
2. Log into the platform where you made the booking (Holidu, Airbnb, Booking.com, Vrbo, or another site)
3. Go to "My Trips" or "My Bookings" section
4. Select your booking to view the full cancellation policy and any associated charges

What Happens When You Cancel

When you cancel a booking, the system will calculate your refund based on the policy and the cancellation date. You'll see the refund amount (if any) before confirming the cancellation. Any charges retained will be deducted from your refund.

Refunds are typically processed to your original payment method within 5-10 business days, though this may vary depending on your bank.

Need More Help?

If you're unsure about your booking's cancellation policy or have questions about potential charges, contact the platform's customer support team directly. They can provide specific details about your reservation and help you understand your options before you cancel.