Where can I find the cancellation policy for my booking

Finding your cancellation policy on Holidu

Your cancellation policy is available in multiple places on Holidu, making it easy to review your booking terms at any time.

Before you book

To view the cancellation policy before confirming your reservation:

1. Enter your desired check-in and check-out dates in the search
2. Browse the available properties that appear for your selected dates
3. Click on your chosen property to view its full details
4. Scroll down to the House Rules section
5. Look for the cancellation policy information in this section
6. Click on More Details to expand and view the complete cancellation terms and conditions

After you book

Once you have completed your booking, you will receive a confirmation email from Holidu. This email contains all the important details of your stay, including your specific cancellation policy. Look for the Cancellation section in your confirmation email to review the terms that apply to your reservation. You can refer to this email at any time to check your cancellation policy details.

Finding your cancellation policy on Booking.com

If you booked your stay through Booking.com, follow these steps to locate your cancellation policy:

Before you book

1. Select your check-in and check-out dates
2. View the available properties for your chosen dates
3. Look at the Your Choices section on the property page
4. Check the cancellation options displayed in this section to see the cancellation policy for your specific dates
5. Review whether you can cancel for free or if any fees apply to your reservation

After you book

After completing your booking through Booking.com, you will receive a confirmation email with all the details of your stay. The cancellation policy will be clearly listed under the Cancellation section of this email. Save this email for future reference so you can easily access your cancellation terms whenever needed.