Where can I find the cancellation policy for my booking

Understanding your cancellation policy is essential when making a reservation. Whether you're booking through Holidu or Booking.com, finding your cancellation policy is straightforward. Here's how to locate it on each platform.

Finding your cancellation policy on Holidu

When booking a vacation rental on Holidu, you can view the cancellation policy in several places:

Before you book

1. Enter your desired travel dates into the search bar
2. Browse the available properties that appear for your selected dates
3. Select a property to view its full details
4. Scroll down to the House Rules section on the property page
5. Look for the cancellation policy box, which displays the terms specific to your selected dates
6. Click "More Details" or "See full policy" to review the complete cancellation terms and conditions

After you book

Once you've completed your reservation, check your confirmation email from Holidu. The email contains all important booking details, including a dedicated "Cancellation" section that outlines the cancellation policy for your specific reservation. You can refer to this email at any time to review your cancellation terms.

Finding your cancellation policy on Booking.com

If you've booked through Booking.com, locating your cancellation policy is simple:

Before you book

1. Enter your check-in and check-out dates
2. Browse the available accommodations for your chosen dates
3. Select your preferred property to view full details
4. Look for the "Your Choices" section on the property page
5. In this section, you'll see the cancellation policy that applies to your specific dates, including information about free cancellation eligibility and any associated fees

After you book

After completing your booking, you'll receive a confirmation email from Booking.com with all reservation details. The cancellation policy specific to your booking will be clearly displayed in the email, typically in a dedicated section. Save this email for easy reference whenever you need to check your cancellation terms.

Key information to review in your cancellation policy

When viewing your cancellation policy, pay attention to these important details:

• Cancellation deadline: The date by which you must cancel to receive a refund
• Refund amount: Whether you'll receive a full refund, partial refund, or no refund if you cancel after the deadline
• Free cancellation period: The timeframe during which you can cancel without penalty
• Non-refundable fees: Any booking fees or service charges that are typically non-refundable

Cancellation policies vary by property and booking date, so always verify the specific terms for your reservation before booking or immediately after receiving your confirmation.