I cannot log into my Holidu account, what do I do?

If you're having trouble logging into your Holidu account, don't worry. Follow these straightforward steps to resolve the issue and regain access to your account.

Create a Holidu Account (for Guests)

A Holidu account is not automatically created when you make a reservation—you must set it up yourself. Here's how to create your guest account:

1. Go to holidu.com
2. Click Account in the top right corner
3. Select Log in for guests from the dropdown menu
4. On the login page, choose one of the following options:
   • Continue with Google, Apple, Facebook, or Microsoft, or
   • Select Continue with E-mail to create an account using your email address
5. Follow the prompts to complete the setup

Once your account is created, you can link any existing reservations by entering your last name and booking code.

Check for Typos

Before trying other solutions, verify that there are no typos in your email address or password when logging in. Even small mistakes—or extra spaces—can prevent you from accessing your account. Common errors include:

• Incorrect capitalization in your email
• Extra spaces before or after your email address
• Numbers or special characters typed incorrectly in your password
• Using a different email address than the one registered with your account

Double-check both fields carefully and try logging in again.

Forgot Password

If you've forgotten your password, you can reset it easily:

1. On the Holidu login page, click Forgot Password
2. Enter the email address associated with your account
3. Check your email inbox for a password reset link from Holidu
4. Click the link in the email and follow the instructions to create a new password
5. Once you've set your new password, try logging in again

If you don't receive the password reset email, check your spam or junk folder. If the email still doesn't arrive, make sure you're using the correct email address associated with your Holidu account.

Still Need Help?

If you've tried all the steps above and still cannot log into your Holidu account, please contact our Support Team for further assistance. They will be able to help you resolve the issue quickly.