How do I change my password?
Changing your password on Holidu is quick and easy. You can reset your password through the Holidu app or website using the "Forgot Password?" option at any time.
Steps to change your password
- Visit the Holidu website or open the Holidu app
- Look for the "Forgot Password?" link on the login page
- Enter the email address or username associated with your Holidu account
- Check your email for a password reset message from Holidu
- Follow the instructions in the email to create a new password
- Log in with your new password
Important information about Holidu accounts
A Holidu account is not automatically created when you make a reservation. Each guest must actively create their own account to access password management features and other account settings.
If you've already made a booking and want to add it to your account, you can do so by entering your last name and booking code during the account setup process.
Frequently asked questions about password changes
How long does it take to receive the password reset email?
Password reset emails are typically sent within a few minutes. If you don't see the email in your inbox, check your spam or junk folder.
Can I change my password without using the "Forgot Password?" option?
Yes. Once logged into your account, you can update your password through your account settings. Look for the security or account settings section in your profile.
What should I do if I don't receive the password reset email?
First, check your spam and junk folders. If you still don't find it, verify that you entered the correct email address associated with your account. You can try requesting another password reset email or contact Holidu support for assistance.
Can I use the same password as before?
For security reasons, we recommend creating a new password that is different from your previous one. A strong password should include uppercase and lowercase letters, numbers, and special characters.
Tips for a secure password
- Use at least 8 characters
- Mix uppercase and lowercase letters
- Include numbers and special characters
- Avoid using personal information like birthdays or names
- Don't reuse passwords from other accounts
Do you want to contact us?
We’re here to help. You can contact us directly if you need assistance or have questions.
Contact us