How and when do I find out if my booking request has been confirmed?

When you request a booking via Holidu, you will promptly receive a confirmation via e-mail, indicating that your inquiry has been forwarded to our partner. After that, you will receive a booking confirmation email from this partner within 48 hours.

If you have not received the confirmation from the parter within this period, do not hesitate to contact them directly. You can also contact us at service@holidu.com so that we can check that your booking has been made correctly and that your email address is also correct.

In case you have been redirected to a partner company and have placed your booking directly there, you will receive just the confirmation email from that company.

Please if you have not received any confirmation email, check your Spam mail folders first, thank you!